Privacy Policy
Last updated: 15 May 2026
Braagi ("we", "us", or "our") operates the website braagi.com and the Braagi AI voice interview preparation platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Braagi is owned and operated as a sole proprietorship by Tushar Mishra, registered under Udyam (MSME) in Ajmer, Rajasthan, India.
1. Information We Collect
We collect the following categories of personal information:
Account Information
- Full name
- Email address
- Authentication credentials (managed via Firebase)
Interview & Usage Data
- Resume content you upload
- Job description (JD) text you provide
- Interview session data (questions, your responses, conversation flow)
- Scored interview reports and feedback
Technical Data
- IP address, browser type, device information
- Usage analytics and session logs
- Cookies and similar tracking technologies
2. How We Use Your Information
- To provide and maintain the Service, including running AI voice interviews and generating score reports
- To personalise your interview experience based on your resume and target role
- To process payments and manage your subscription
- To communicate with you regarding your account, support requests, and Service updates
- To improve and optimise the Service
- To comply with legal obligations
3. Data Sharing & Third-Party Processors
We do not sell, rent, or trade your personal data to any third party.
We use the following third-party service providers to operate the Service. Each processes data strictly as needed:
| Provider | Purpose |
|---|---|
| Firebase (Google) | Authentication & JWT session management |
| Razorpay | Payment processing (India) |
| PayPal | Payment processing (international) |
| Deepgram | Speech-to-text transcription |
| ElevenLabs | AI voice synthesis |
| Google Gemini | AI language model for interview generation |
| DigitalOcean | Backend hosting & infrastructure |
| Vercel | Frontend hosting & CDN |
4. Payment Information
All payments are processed securely through Razorpay (for Indian users) and PayPal (for international users).
Important: Braagi does not collect, store, or have access to your credit card, debit card, or bank account details. All payment information is handled directly by the respective payment processor in accordance with PCI-DSS standards.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your authenticated session
- Remember your preferences
- Analyse traffic and usage patterns to improve the Service
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS / TLS)
- Firebase JWT-based authentication
- Access controls and limited data access internally
While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Interview session data and reports are retained to allow you to review past sessions. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information in your profile
- Delete your account and all associated data
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at privacy@braagi.com.
9. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@braagi.com
- Owner: Tushar Mishra
- Location: Ajmer, Rajasthan, India
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